As Tata Consultancy Services (TCS) prepares to lay off around 12,000 employees in the coming years, it marks another major shift in how artificial intelligence is redrawing the boundaries of work. TCS, long considered one of the most stable employers in Indian IT, is now aligning with a global trend: replacing roles in software development and IT support with AI-powered systems.
This move reflects what a new report by labor market intelligence firm Lightcast confirms—AI is driving job losses in tech, even as it fuels wage growth elsewhere. According to the report “Beyond the Buzz: Developing the AI Skills Employers Actually Need,” roles requiring AI skills now pay 28% more on average, or nearly $18,000 extra per year.
Also Read | Big tech, small cheques: A decade of déjà vu for India’s IT freshers while CEO salaries soar
Tech roles under pressure
TCS’s announcement follows a wave of similar actions in the global tech industry. Microsoft is laying off 15,000 employees while investing $80 billion in AI. These cuts are concentrated in roles that are now seen as automatable—software engineering, IT support, and routine back-office functions.
The Lightcast report, based on over 1.3 billion job postings, shows that while tech job postings for AI skills remain high, their share of the overall AI job market is shrinking. In 2019, 61% of AI jobs were in IT and computer science. By 2024, that number dropped to 49%, with the majority of AI demand now emerging from non-tech sectors.
The layoff at TCS signals what Lightcast calls “the cost of complacency.” While traditional tech roles shrink, AI is not eliminating jobs across the board—it’s reallocating where opportunity lies. For TCS employees and others in the IT sector, the key may be to pivot toward roles that combine domain expertise with AI fluency.
For those outside tech, the message is optimistic: AI skills are no longer a niche—they are becoming a wage accelerator across industries.
Also Read | India’s AI talent gap widens as demand surges
AI is paying off— just not where you think
From marketing to HR, finance to education, companies are hiring workers who can blend human judgment with AI tools. Since 2022, demand for generative AI skills in non-tech roles has jumped 800%. Employers are looking for candidates who know how to use platforms like ChatGPT, Copilot, or DALL·E—not just to automate tasks, but to create business value.
“Customer service workers fluent in AI know how to interpret AI outputs, write clear prompts, and troubleshoot when things go off script. That combination of human judgment and AI fluency is hard to find and well worth the extra pay,” Christina Inge, founder of Thoughtlight, told Fortune.
New tools for workforce planning
Lightcast has introduced the AI Skills Disruption Matrix, a model that helps employers and educators prioritize which skills to build, retrain, or replace. It assesses skills based on growth rate, importance in the workforce, and exposure to AI automation. The goal: move beyond vague “AI literacy” to focus on real, in-demand competencies.
“Companies that continue treating AI as a niche technical skill will find themselves competing for talent with organizations that have embedded AI literacy across their entire workforce. Educators who wait and see what impact AI will have will find that they've lost students and funding to other providers who include AI skills across programs—not in place of other skills, but alongside them,” Cole Napper, VP of Research and Insights at Lightcast, said.
Where is the money going?
The report identifies five high-opportunity sectors:
This move reflects what a new report by labor market intelligence firm Lightcast confirms—AI is driving job losses in tech, even as it fuels wage growth elsewhere. According to the report “Beyond the Buzz: Developing the AI Skills Employers Actually Need,” roles requiring AI skills now pay 28% more on average, or nearly $18,000 extra per year.
Also Read | Big tech, small cheques: A decade of déjà vu for India’s IT freshers while CEO salaries soar
Tech roles under pressure
TCS’s announcement follows a wave of similar actions in the global tech industry. Microsoft is laying off 15,000 employees while investing $80 billion in AI. These cuts are concentrated in roles that are now seen as automatable—software engineering, IT support, and routine back-office functions.
The Lightcast report, based on over 1.3 billion job postings, shows that while tech job postings for AI skills remain high, their share of the overall AI job market is shrinking. In 2019, 61% of AI jobs were in IT and computer science. By 2024, that number dropped to 49%, with the majority of AI demand now emerging from non-tech sectors.
The layoff at TCS signals what Lightcast calls “the cost of complacency.” While traditional tech roles shrink, AI is not eliminating jobs across the board—it’s reallocating where opportunity lies. For TCS employees and others in the IT sector, the key may be to pivot toward roles that combine domain expertise with AI fluency.
For those outside tech, the message is optimistic: AI skills are no longer a niche—they are becoming a wage accelerator across industries.
Also Read | India’s AI talent gap widens as demand surges
AI is paying off— just not where you think
From marketing to HR, finance to education, companies are hiring workers who can blend human judgment with AI tools. Since 2022, demand for generative AI skills in non-tech roles has jumped 800%. Employers are looking for candidates who know how to use platforms like ChatGPT, Copilot, or DALL·E—not just to automate tasks, but to create business value.
“Customer service workers fluent in AI know how to interpret AI outputs, write clear prompts, and troubleshoot when things go off script. That combination of human judgment and AI fluency is hard to find and well worth the extra pay,” Christina Inge, founder of Thoughtlight, told Fortune.
New tools for workforce planning
Lightcast has introduced the AI Skills Disruption Matrix, a model that helps employers and educators prioritize which skills to build, retrain, or replace. It assesses skills based on growth rate, importance in the workforce, and exposure to AI automation. The goal: move beyond vague “AI literacy” to focus on real, in-demand competencies.
“Companies that continue treating AI as a niche technical skill will find themselves competing for talent with organizations that have embedded AI literacy across their entire workforce. Educators who wait and see what impact AI will have will find that they've lost students and funding to other providers who include AI skills across programs—not in place of other skills, but alongside them,” Cole Napper, VP of Research and Insights at Lightcast, said.
Where is the money going?
The report identifies five high-opportunity sectors:
- Marketing & PR: 8% of postings need AI skills; SEO roles growing fastest
- HR: Leading growth sector with a 66% increase in AI demand
- Finance: 40% growth; early adoption seen in analytics-heavy roles
- Science & Research: Strong existing AI integration
- Education & Training: Generative AI job mentions have doubled
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